We provide the following services for Commercial and Residential
Remote IT Support
Get personalized IT support when your business needs it.
Our IT help desk provides computer support, troubleshooting and issue resolutions during normal office hours. We are available via telephone, chat, and remote utilities, as well as onsite anywhere in the United States. Depending on your location, allow 24 hours from the time of your call for onsite personnel. Online support is provided 24/7.
Managed IT and Network Security
Protect your business from cyber threats.
In addition to antivirus, spam, and firewall management, Blue Dot Technologies clients receive monthly security audits and assessments to identify vulnerabilities in their IT networks before they are compromised. With the continued rise of network compromises and data breaches, data and network security is now more important than ever.
What are the advantages and disadvantages of VoIP services against traditional telephony?
Traditional phone services
VoIP
Managed Computer and Server Services
Comprehensive server, storage, and data monitoring and management.
Our expert staff will monitor, manage, and optimize your core computing infrastructure to drive down business costs and maximize technology investments – including cloud computing. Our engineers hold certifications for all major technology platforms, including:
Network Management Services
Get more out of your networking systems and applications.
Keep your business-critical networks, systems, and applications talking to each other and your customers with our network management services. Blue Dot Technologies will work with you to monitor, manage, and optimize your existing network for performance and help you design it to support your future growth.
Part-Time CIO & IT Consulting
Many small to mid-sized business cannot afford a Chief Information Officer (CIO) to manage company technology requirements. Often, this task falls to senior management who could be spending time on their own areas of expertise. Enable your firm to make better decisions about IT and make the best use of employeetime by leveraging Blue Dot Technologies as your “part-time CIO”.
Onsite Services
All of our services can be completed by a certified technician within 24 hours* of your request within the contiguous United States.
Because there is an extra charge for this service, we will do what we can remotely before taking this step.
*24 business hours – Off hours and weekend/holiday rates available.
- Quickbooks Installation and Support
- Network Security
- Structured Network Cabling and Certification
- Phones (VOIP)
- Remote IT Support and Server Management
- WIFI
- CCTV & Access Control
- Home and Business Security Systems
Remote IT Support
Get personalized IT support when your business needs it.
Our IT help desk provides computer support, troubleshooting and issue resolutions during normal office hours. We are available via telephone, chat, and remote utilities, as well as onsite anywhere in the United States. Depending on your location, allow 24 hours from the time of your call for onsite personnel. Online support is provided 24/7.
Managed IT and Network Security
Protect your business from cyber threats.
In addition to antivirus, spam, and firewall management, Blue Dot Technologies clients receive monthly security audits and assessments to identify vulnerabilities in their IT networks before they are compromised. With the continued rise of network compromises and data breaches, data and network security is now more important than ever.
What are the advantages and disadvantages of VoIP services against traditional telephony?
Traditional phone services
- Pay thousands of dollars for on-site hardware
- No free calls-long distance and international calls are costly and paid per minute
- Business features come with extra cost
- Requires additional physical cable lines for expansion
- Can remain active during outages
VoIP
- No expensive hardware required, so you save money up front
- Free VoIP calls-long distance calls, if not entirely free, only require nominal fees
- Comes with standard business features like call forwarding, voicemail, and others
- Additional extensions require a few clicks or taps on admin control panel
- Needs the internet to deliver service
Managed Computer and Server Services
Comprehensive server, storage, and data monitoring and management.
Our expert staff will monitor, manage, and optimize your core computing infrastructure to drive down business costs and maximize technology investments – including cloud computing. Our engineers hold certifications for all major technology platforms, including:
- Microsoft Certified System Engineers (MCSE)
- Storage Engineers
- Server Engineers
- Cisco Certified Internetworking Engineers (CCIE)
- Cisco Certified Security Professional (CCSP)
Network Management Services
Get more out of your networking systems and applications.
Keep your business-critical networks, systems, and applications talking to each other and your customers with our network management services. Blue Dot Technologies will work with you to monitor, manage, and optimize your existing network for performance and help you design it to support your future growth.
Part-Time CIO & IT Consulting
Many small to mid-sized business cannot afford a Chief Information Officer (CIO) to manage company technology requirements. Often, this task falls to senior management who could be spending time on their own areas of expertise. Enable your firm to make better decisions about IT and make the best use of employeetime by leveraging Blue Dot Technologies as your “part-time CIO”.
Onsite Services
All of our services can be completed by a certified technician within 24 hours* of your request within the contiguous United States.
Because there is an extra charge for this service, we will do what we can remotely before taking this step.
*24 business hours – Off hours and weekend/holiday rates available.
219.851.4599
Blue Dot Technologies
Blue Dot Technologies